Frequently Asked Questions

What formal qualifications and accreditations do you have?

I bring years of real-life practical business and leadership experience, corporate insight and professional coaching skills to every engagement. I am a PCC (professional certified coach), certified through the International Coaching Federation (ICF). I have more than 4400 hours of actual coaching experience, having coached more than 225 executives and teams in a number of fields, including pharmaceutical, local government, medical field, finance, broadcasting, non-profits and professional sports. I adhere to the Code of Ethics for professional coaches that can be found at www.coachfederation.org.

I have real-life experience as well, having spent many years in sales and sales management in all size organizations prior to becoming a coach.

I also earned a Specialization in Design Thinking and Innovation from UVA, Darden School Foundation in 2016.

Who is your ideal client?

I work well with professionals who are fast-paced, ready to move forward, aren't afraid to dream big, appreciate directness and have a good sense of humor.

What areas do you specialize in?

I specialize in working with professionals, leaders and leadership teams who are ready to challenge themselves to a higher level of effectiveness, personal and professional satisfaction, and communication. It doesn’t matter the field someone works in – it’s whether they are open and ready to move forward.

How do you monitor the individual and organizational impact of your coaching?

While goals are set at the beginning of each engagement, they often evolve as we work together. That said, I am always checking in to make sure we are on track with where you want to be. If I am engaged by an organization to work with one of their leaders, the client and I together may meet with senior leadership to review progress against goals and to get timely feedback from them during the process. 

How does confidentiality work if a company pays for coaching?

The effectiveness of any coaching relationship depends upon high levels of trust and open communication. For this reason, the coaching process is treated as confidential. Please note that confidentiality may not be maintained under certain conditions (e.g., illegal activity, pursuant to valid court order or subpoena; imminent or likely risk of danger to self or to others; etc.). Where the coach reasonably believes that one of the above circumstances is applicable, she may need to inform appropriate authorities. Otherwise, information regarding the client and his/her progress is only shared with their permission and involvement. Often we will schedule progress calls during the term of the coaching agreement with the client and their manager to share progress and get feedback, but the client takes the lead on what they want to share.

Have more questions? E-mail me: kathy@kbyoung.net